1. By proceeding with purchasing from The Bunker Premium Collectibles either online or through our Sales Team, you have deemed to have read, understood and agreed to our terms and conditions
  2. All Figures, Statues and Games are inspected upon arrival at our premises to evaluate their condition before they are delivered or collected by our clients to maintain a high level of quality and service.
  3. All Delivery Lead Times are estimates only as we cannot control the actions or delays of any independent courier services or suppliers
  4. No returns policy. All products sold are strictly non-refundable or exchangeable for other products.
  5. Shipping is entirely at the customer's own risk. Although we take great care in preparing our items and packaging for shipment. We cannot be held liable for any third parties involved (i.e. independent courier services), Acts of God and/or Courier Hijacking
  6. Please note that Pre Order items will only be available at launch. This date will be stipulated on the product page, upon request, on our website, upon estimate, upon invoice or on our Facebook page
  7. The final release and/or shipping dates of Pre-Order items are subject to delays by the manufacturer.
  8. Tracking Numbers are always emailed to our customers as soon as we receive them from the courier company. It is also the customer's responsibility to follow the tracking of their parcel.
  9. The non-refundable deposit is required within 7 days after invoicing for all statues and figures. Failure to pay the non-refundable deposit within this period will result in your order being cancelled
  10. Exact payments as stated on the official invoice or estimate are to be made every consecutive month for all statues and figures after the non-refundable deposit has been paid
  11. Goods will only be delivered or handed over after final payment is made.
  12. Customers are expected to pay any balance remaining for a pre-order within 2 weeks upon notification of arrival by The Bunker. If we do not hear from the customer, a reminder via phone call, text message or email will then be sent and the collection date extended for another 2 weeks (A total of 1 month from the date of collection notification). Non-collection/delivery and remaining payment of products after 1 month will be deemed as product cancellation and the non-refundable deposit will be forfeited.
  13. All products invoiced remain the property of The Bunker Premium Collectibles until paid for in full.
  14. We reserve the right to change this policy at any time by posting changes on this site. Your continued use of the resources on this site after changes are posted constitutes your acceptance of this policy as modified by the posted changes. Your acceptance of this privacy policy. By using this site, we assume that you have read the privacy policy and understood its meaning. If you do not agree with the facts stated in this policy then we recommend that you do not use this website. 

If you have any questions or concerns about this policy, please feel free to contact us at [email protected]

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